2021 has seen our continued investment in the business expand our in-house capabilities with the addition of our trim shop.
By controlling the end-to-end project of our work within our own business, it allows us to complete your projects on time, every time.
Whether you have a tired interior, worn out tonneau or canvas roof that needs refreshing, our trim team can help you.
But there is an additional benefit to our customers with this new service. It isn't just available for Jensen cars. Our service is available for all classic cars.
"It is always a moment of short lived excitement adding a new string to the bow of what we provide to our clients. It's hard work to build it, exciting to start it and then standing back to make sure it succeeds, both for our customers and our business" says Matthew Guilliard-Watts.
But as we approach our fiftieth year of being the foremost Jensen specialist in the world, is it cause for concern that the trim shop will be available to more marques than simply Jensen?
"Not at all" says Richard, trim shop manager. "We have to be realistic about the amount of Jensen restorations available at any time in the market and balance that with our skills and the wider industry. We have deep experience on many brands and projects so it makes sense to offer that alongside the core Jensen product"
Adding a new business unit isn't usually a simple thing to do. Both staffing and processes need to be built, understood and deployed without creating disruption to the existing workflow.
"Luckily, we have spent a long time installing systems and delivering staff training to ensure that this happened as smoothly as possible" says Leah Guilliard-Watts.
As Operations Director, it rests on her shoulders to make sure that the trim shop addition adds timely benefits to the workshop and restoration side of life.
"We've had issues previously, some on quality and final fit, that have created delays to customer projects and we wanted to control that and mitigate the whole customer experience. This is just another step into the future of how we believe this type of work should be delivered."
